The updated Privacy Policy will automatically come into effect for all
existing users of services on May 25, 2018 and, once in effect, your
continued use of our services will be subject to this new Privacy Policy.
Privacy policy
Your privacy is important to us. This privacy statement explains:
What personal data is collected by the owner of this web site or provided
by you, through our interactions with you and your use of our web site
(
), apps and software
How your personal data will be used, where it is held, how long it will be
kept and your rights.
Please read this privacy policy carefully.
Definitions and interpretation
In this privacy, the following definitions are used:
Data controller
means a person who (either alone or jointly or in common with other
persons) determines the purposes for which and the manner in which any
personal data are, or are to be, processed.
Data processor
, in relation to personal data, means any person (other than an employee of
the data controller) who processes the data on behalf of the data
controller.
“You”, “your”
or “data subject” means:
- Visitors to our website
- Subscribers to any service we offer through our site
- Users of our applications
- Prospective or existing clients corresponding with us by phone, e-mail or
otherwise
Data controller
,
“we”
, “us” and “our” means:
Go Travel Un Limited, its subsidiaries and its data processors;
Personal data
means any information relating to an identifiable person who can be
directly or indirectly identified in particular by reference to an
identifier.
This definition provides for a wide range of personal identifiers to
constitute personal data, including name, identification number, location
data or online identifier, reflecting changes in technology and the way
organizations collect information about people. The definition
incorporates, where applicable, the definitions provided in General Data
Protection Regulation.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time.
Please review this policy periodically for changes. If you do not accept
the amended Policy, please stop using this Website.
Who we are (Identity of the data controller)
Go Travel Un Limited, a Hong Kong Corporation, number 1658681, having its
registered office at Suite 1504, 15/F, Chinachem Tower, 34-37 Connaught Rd
Central, Hong Kong doing business as Travelpayouts, its subsidiaries and
its data processors collectively referred to as Travelpayouts), who operate
a number of web sites allowing you to search for airline tickets, hotel
rooms, travel insurance and car rentals.
Personal data we may collect from you
We may collect and process the following data and personal information
about you:
Personal Data you provide us voluntarily
We collect the information provided by you to operate effectively and
provide you the best experiences with our Website, products and services.
You provide some of this information voluntarily, this includes information
you provide if you subscribe to our newsletter, register to use the App,
download or register the App, enter into any transaction on the App or the
Website, send us a query or feedback, purchase goods via the Website,
participate in discussion boards or other social media functions on our
site, promotion or survey, or when you report a problem with our Website.
This information may include your:
Travel destination, travel dates, class and number of passengers, how many
people will accompany you, your children ages.
WHAT INFORMATION WE DON’T COLLECT ABOUT YOU
Personally identifiable information
We don’t need and hence don’t collect any of the following information
about you: your name, age, email address (unless you subscribed to our
email list or created an account on our web site), phone number, passport
details, home address, etc.
Most information in our systems is non-personally identifiable, which means
that even we can’t match specific records to specific individuals, unless
they signed up for an account. In this case, we treat this information with
utmost respect and care.
Order and payment information
Because you pay to an airline, hotel or travel agency directly, we have no
visibility of your order information, including, but not limited to:
specific ticket bought, price paid, credit card number, etc.
Children
We do not offer any products or services for purchase by children. If you
are under 16, you may use our Website only with the involvement of your
holder of parental responsibility. We do not knowingly collect personal
information from children below 16 without the consent of the child's
holder of parental responsibility.
Information you provide about others
In providing personal data about other individuals (such as someone in
whose name you are registering an account or subscribing to our marketing
promotions), you represent that you have notified them of (i) the purposes
for which information will be used (ii) the recipients of their personal
data and (iii) how they can access and correct the information. You further
represent that You have obtained all necessary consents from them.
INFORMATION WHICH MAY BE MADE AVAILABLE TO US, OR COLLECTED
AUTOMATICALLY WITH THE USE OF COOKIES OR ANALYTIC TOOLS
We might get some information from our visitors by recording how they
interact with our Website with the use of cookies, analytics tools or
obtain data from third parties.
TECHNICAL INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION:
Device and connectivity information such as IP (Internet Protocol) address,
unique device identifiers (such as the IMEI for phones), the MAC address of
the Device's wireless network interface, or the mobile phone number used by
the Device), mobile network information, your mobile operating system, the
type of mobile browser you use, time zone setting "Device Information";
Configuration data such as browser type, version and language setting, time
zone setting, browser plug-in types and versions
Details of how you used our Website, such as your search queries.
Information about your visit, including the full Uniform Resource Locators
(URL) clickstream to, through and from our site (including date and time);
products you viewed or searched for; page response times, length of visits
to certain pages, page interaction information (such as scrolling, clicks,
and mouse-overs), and methods used to browse away from the page:
Log information, such as error reports, download errors, any problems you
experience using our web site and any phone number used to call our
customer service number.
We do not match information collected automatically through cookies and
analytics tools with other personally identifiable information you may have
provided to us when you registered for our Products or submitted a form
through our Website.
